Thank you for choosing GET N GROW MEDIA. We strive to ensure that our clients are satisfied with the services we provide. However, we understand that there may be circumstances where a refund is necessary. Please review our refund policy below:
- Digital Services:
- Due to the nature of digital services and the time invested in strategizing, planning, and executing campaigns, refunds for digital services such as social media management, content creation, search engine optimization (SEO), and online advertising will be considered on a case-by-case basis.
- Refund requests must be made within 15 days of the initial payment. Requests made after this period will not be eligible for a refund.
- Public Relations Services:
- Refunds for public relations services, including media relations, press release distribution, event planning, and reputation management, will be evaluated based on the stage of completion of the project and the resources already expended.
- Refund requests must be submitted within 15 days of the commencement of the project. Requests made after this period will not be eligible for a refund.
- Eligibility for Refunds:
- To be eligible for a refund, clients must provide a clear and valid reason for their request.
- Refunds will not be issued for services that have already been provided, unless there has been a breach of contract or failure to deliver services as agreed upon.
- Process for Refund Requests:
- Clients must submit their refund requests in writing to Contact@getngrow.com within the specified timeframe.
- The request must include the client’s name, contact information, project details, and the reason for the refund.
- Our team will review the request and respond within 7 business days to inform the client of the decision.
- Exceptions:
- Refunds will not be provided for third-party expenses incurred on behalf of the client, such as advertising costs or vendor fees.
- In the event of project cancellation by the client, any fees or expenses incurred up to the cancellation date will be non-refundable.
- Contact Us:
- If you have any questions or concerns about our refund policy, please contact us at Contact@getngrow.com or +91 8591812110. Our team is here to assist you and ensure your satisfaction.
GET N GROW MEDIA reserves the right to amend or update this refund policy at any time without prior notice. By engaging our services, clients agree to abide by the terms outlined in this policy.